Relay just the facts, Ma’am, and only the most current facts at that. Do not go into how the driver was speeding, for how many weeks the person has had chest pains, or what your opinion is on what caused unconsciousness. What: car accident, chest pains, unconsciousness. Sit in silence until the dispatcher speaks to you. If the danger is past, expect long pauses from the dispatcher. If the danger is immediate and ongoing, the dispatcher will give you instructions. When: Report if the danger is happening now or has already occurred. The dispatcher will send someone immediately. If you can’t speak, call from a landline when possible and leave the phone live. The dispatcher cannot tell where cell phones are calling from. Where: Know the address or cross streets of where you are. When you call 911, immediately say “This is a non-emergency police call for Haverford Township.” When reporting an emergency, follow the six W’s of 911: Where, What, When, Who, Weapons, Welfare. The Delco dispatcher will direct your call to the appropriate place. We do not have a separate non-emergency line for police here. REMEMBER: 911 is the number to call for any emergency and non-emergency police calls. Log in to the page and go up to the menu in the top bar and click on “alerts.” You can customize it to send alerts only for your firehouse, township police, etc. We’ve found the system to be spotty sometimes. Wonder what all the sirens are for but don’t want to be one of those dispatcher radio weirdos? You can try signing up for Delco Dispatch alerts. Contact your local firehouse to see how you can help.ĭelco Alerts will send you texts about different emergencies… like the wee hours tornado warning we got last week! Sure, you may be awakened for no good reason, but sign up if you want to be told of the zombie apocalypse before they are crawling up your awning. Fighting fires also requires administrative support. Lots of work goes into running a fire company. Also, all kinds of volunteers are welcome. It’s amazing what our neighbors do for us on a daily (and nightly!) basis.Īnd don’t forget to pay your dues! The money is desperately needed. Some share on-scene photos and describe their work. Some pages are updated more frequently than others. Here are the Facebook pages of each firehouse. You can keep up with their activities via social media and the Delco dispatcher service. We have 5 volunteer fire fighting companies in Haverford Township. Click here to sign up for Delco Alerts.Llanerch Fire Company brings an engine and demonstrations to a block party Calling outside of the Delaware County, Pa area? Call 61 Director Boyce was appointed by Delaware County Council in the Fall of 2016 and leads 130 members of the Department of Emergency Services. There are 12 emergency services that are managed, including the Delaware County Citizen’s Corps. Nearly 2,500 911 calls are answered each day for over 40 law enforcement agencies, 65 fire departments and 31 emergency medical services agencies. These calls can be related to the necessity of police, fire or emergency medical services. The Delaware County Department of Emergency Services is a 24-hour emergency communications center and emergency management agency that is responsible for the 911 calls of 48 municipalities spread across 184 square miles in Delaware County. In that capacity, he serves as the County’s Emergency Manager and over sees operations of the 911 Center. Timothy Boyce is the Director of Emergency Services for the County of Delaware. This mission of the Department is accomplished through the Divisions of Emergency Management, Special Operations Group and Emergency Communications. The Emergency Services Department has the responsibility to support public safety agencies, programs and initiatives that protect the people, institutions and culture of Delaware County.
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